FAQ

Frequent Questions

  • Account creation and registration

    Registration for the congress implies the creation of an account on the website, where you can have access to all the information regarding the status of your registration and abstracts. Please check your account regularly. To create the account, you can follow the steps below:

    • LOGIN on the event website
    • Select the option: “Create a new Account” and fill in all the fields
    • You will be sent a confirmation email to activate your new account - check your inbox and if you haven't received any emails, confirm in the Junk or Spam boxes
    • Click on the link sent to you in that email in order to validate your account

    From here you can LOGIN using your data: e-mail address + password you defined

    ATTENTION: creating an account does not correspond to the registration for the congress. To proceed with the registration itself, you must enter in your personal area of ​​the website with the LOGIN data, selecting the REGISTRATIONS tab.
    Proceed with the instructions given by the platform. If you leave the process halfway through, before payment, you will receive an email informing you that your registration has been made, however, this will only be complete and validated when the payment is made.

  • Registration Dates and Prices

    Please check the registration dates and prices here.

  • Coauthors registration

    In order for the work to be included in the congress schedule, only one of the authors/coauthors needs to register and attend.
    However, participation in the congress requires registration. If more authors wish to attend, they will have to pay their registration.

  • Payment and Billing

    The payment method available is by credit or debit card.

    For registrations financed by entities, you must contact the organization.

    If you want an invoice/receipt, you must fill in the details at the time of registration. Once issued, invoices cannot be changed.

    The invoice will be available for download in your personal area, "registration" area, up to 5 days after payment.

  • Submission of papers (Individual Papers, Posters and Workshops)

    Before submitting your paper, please read the submission rules carefully here.

    How to submit a paper?

    • Create an account on the website.
    • Access the personal area of ​​the website via LOGIN with the email and password you chose
    • Select the "ABSTRACTS" tab and than the option "Abstracts"
    • Choose the option “Submit a new abstract” and fill in all the fields indicated.

    If you submit a paper that will be presented by someone else, you must identify the presenter in the abstracts area.

    All information regarding the paper submitted - including information on approval/rejection, date, time and type of submission, as well as certificates, is ONLY available in the account of the user who submitted the paper.

    If you wish to change the title of the abstract, please contact the organization.

  • Symposium submission

    Before submitting your symposium, please read the submission rules carefully here.

    The submission of proposals for symposium works in 3 phases:

    1) Creation of accounts: before submitting the symposium proposal, each member must create an account on the site. This step is critical to completing the proposal submission.

    2) Submission of proposal: Once all members have been registered, the symposium coordinator must log in to the website and select the "PROPOSALS" option. Select the option "Submit a new proposal" and fill in all the fields.

    IMPORTANT NOTE: In the "Members" field, indicate the authors that are going to submit the papers within the proposal, including the coordinator, in case you also wish to present a paper.

    3) Submission of papers for the symposium: Each member (indicated in the previous step) of the symposium must login on the website and in their personal areas, in the "Proposals" area, and submit the abstract in the field of the symposium for which it is intended.

  • Presentation rules

    Please see the presentation rules here.

  • Certificates

    Certificates are awarded online, up to 2 days after the congress. Certificates are available in the personal area of ​​the website of each user who has registered and checked in at the entrance to the congress.

    Participation certificate: All registered participants who have checked-in are entitled to a document certifying their presence at the event.

    Presentation certificate: This document certifies the presence of a participant as presenter of a given abstract. The presentation diploma is automatically generated in the name of the author who SUBMITS an abstract, if there is no indication in the abstract of who makes the presentation.

    The certificate mentions all the authors indicated at the time of submission.

  • Cancellations and Refunds

    Payment for registrations and or other services/activities advertised on this website can be made by credit or debit card.

    Payment must be made upon registration; registrations not paid until the end of each registration phase will be automatically upgraded to the new phase.

    In case of cancellation of subscriptions already paid, you can request the refund until the 14th of March, after this date refund requests will not be accepted.

    The refund will be made using the same method of payment: by Credit Card.

    Online payments are processed by an external entity. eventQualia guarantees all the necessary procedures so that electronic transactions are secure.

    The law applicable to any contractual relationship within the scope of the use of the services on this website is Portuguese law through the competent means, namely courts.

  • Contact the organization

    The entity responsible for organizing this congress is eventQualia. You can contact us by email (available at the top of the home page) Monday to Thursday between 9:30am and 6pm, Friday between 9:30am and 4pm.

    During the days of the congress, contact must be made online, through the Support Chat available.

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